Shipping policy

We’re committed to getting your purchases to you quickly and efficiently. We offer the following shipping options:

FREE STANDARD SHIPPING AUSTRALIA WIDE

  • No minimum spend required
  • Delivery within 5-8 business days
  • Trackable shipping with Australia Post

EXPRESS SHIPPING

  • Flat rate of $9.99
  • Delivery within 1-4 business days
  • Trackable shipping with Australia Post

DELIVERY TIMEFRAMES

  • Standard Shipping: 5-8 business days
  • Express Shipping: 1-4 business days
  • Please note that delivery timeframes are estimates and may vary depending on your location and other factors.

TRACKING YOUR ORDER

  • Once your order has shipped, you will receive an email with tracking information.
  • You can use this tracking number to track the status of your order on the Australia Post website.

MISSING OR LOST ORDERS

  • If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate.
  • If your order has been lost or damaged in transit, we will provide a replacement or refund, at our discretion.

We hope this shipping policy meets your needs. If you have any questions or concerns, please don't hesitate to contact us on brigita@nocakecosmetics.com