Refund policy
We want you to love your purchase! If for any reason you're not completely satisfied, we offer free returns within 30 days.
To be eligible for a refund:
- Items must be in their original condition, with all original packaging intact.
- Items must not have been used, altered, or damaged.
If your item meets these conditions, we'll issue a full refund within 5-7 business days.
Faulty Items:
If you receive a faulty item, please contact us immediately on email provided below and we'll issue a full refund or replace the item, whichever you prefer.
Used Items:
If you've used an item and would like to return it, we offer store credit. Please contact us within 30 days and we'll provide a store credit for the full amount, minus any shipping costs.
For any questions or concerns please email brigita@nocakecosmetics.com and we will get back to you with a resolution!